ElecQUA NOTICE
Important information about our products and services
Find important information about product use, app updates, IoT service maintenance, and customer-support operations.
IMPORTANT NOTICE
Information to check first
Important notices that affect product or service use or require user attention.
ALL NOTICES
Notices
View the latest information you need when using our products and services.
Android App Update (v1.1.18)
Android app version 1.1.18 has been released to address an issue that caused the app to close on some Galaxy devices following a Samsung One UI update.
ElecQUA Website Renewal
We have reorganized the website to make information about our products, technology, aquarium guides, and customer support easier to find.
CUSTOMER SUPPORT
Do you still need help after reviewing this notice?
Check the product manuals and frequently asked questions first. If the issue remains unresolved, contact the seller you purchased the product from or ElecQUA.